SOS | Support provides unique, tailored solutions and Fully Outsourced IT support services for businesses in American Fork, UT. Our dedication and experience allows us to support all I.T. functions of your business. We also tailor to Executive Home Offices including Fortune 500 CEO’s.
The outsourced IT support services of SOS|Support are focused on being proactive. SOS Proactive is targeted towards preventative maintenance.
With SOS|Guardian, SOS|Support receives instant notification regarding client’s servers and computers. SOS|Support will be on-site within 1 hour for critical cases once a notification is received. Access server and computer status in the client log-in. The client log-in allows each client to initiate and view the status of any outstanding issues or projects, as well as a history of past problems and repair descriptions.
SOS|Offsite Backup is another service used for preventative maintenance. Offsite Backup is on a secure enterprise level encrypted cloud backup. Client’s will be able to receive daily logs in the offsite backup.
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Though we are completely agile and flexible, we offer packages that take the guesswork out of selecting services. SOS|Support will provide one of three solutions for your business needs. We can offer everything from a set fee based on number of computers and servers in a monthly fee schedule. We can also offer you just call when you need support also known as “Break-Fix.” And of course is our most popular Hybrid service model – We custom tailor to your needs and budget to setup a mix of pro-active/re-active and at what cost is within your budget.
We tailor the core services to meet your needs and budget