Jason Kidman

President & Consultant


Jason has over 18+ years of professional IT & Technology Experience; and 15 years of Business & Consulting leadership experience, with a proven track record for building and optimizing strong Client and Partner relationships. Jason’s key function is to insure our team is enabled with the best staff and our clients are enabled with the best possible support. Attention to detail and follow through have been key to the growth of SOS|Support.


Scott Gentry

VP of Operations &
Business Development


Scott has over 25 years of Senior Management experience; primarily in the Manufacturing Sector. His passion is continuous improvement, implementing proactive solutions, problem-solving, and servicing key client relationships. Scott’s primary role is to make sure that our team provides the best quality service and value to our clients, ensuring that a partnership with the SOS team will help our clients find success.

David Allred

David A.

IT Engineer & Project Manager


With over a decade of of experience in managing IT environments for small and medium-sized businesses, David is a former department head and project manager. He is proficient in various areas, including SharePoint development, network optimization, VMware & virtualization, and project planning. David is enthusiastic about developing physical, network, and data security solutions, as well as disaster recovery and business continuity planning. He has ample knowledge in creating, integrating, and maintaining security systems.

Rosendo Felix

Rosendo F.

IT Support Specialist


Rosendo is a technician with an eclectic and varied skillset. He has experience on the technical side and on the non-technical side, he’s high skilled in communication and putting technical explanations into words.. His keen eye for standards and best practices and his attention to detail make him a great asset on larger, more complex projects. Rosendo also has a strong customer service background allowing him the ability to easily bridge the gap between the technical world and the end-user and is driven to help give our clients every advantage in today’s business landscape.


Corbin B.

IT Support Specialist


Corbin has been supporting networks and systems for nearly 10 years throughout Utah. He brings a vast amount of technical experience from several different settings including multiple MSP and Corporate environments. His passion and determination for troubleshooting and problem solving is what will keep you and your users online and working optimally, efficiently and securely.

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Kyle Packer

IT Technician


Kyle is one of our IT technicians. He is a technology expert with a keen eye for identifying weak points in a system and strengthening them. Having worked with lots of customers and hundreds of technology hardware and software platforms, Kyle possesses extensive knowledge of what works and what doesn’t. He can also help you communicate this information to your managers, ensuring their understanding and buy-in. Kyle is passionate about delivering quality solutions that benefit all parties involved, resulting in a win-win


Hendrick C.

IT Technician


Hendrick has a bachelor’s degree in Information Technology. He graduated from college almost 5 years ago, and his level of expertise has increased exponentially. He’s very committed to giving the best to the company. He’s self-made, proactive, and always eager to give his best to our customers. He is available for questions, as well as working with you on your challenges and projects. He embraces our win-win culture and supports you by delivering excellence… on time

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Tawna W.

Client Relations


Tawna is responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our products and services. She serves as the primary point of contact for clients, addressing their concerns and providing timely and effective solutions. She also conducts regular check-ins with clients to assess their satisfaction and identify areas for improvement. An extraordinary mother, wife, avid reader and proactive woman, she’s definitely an important asset to our team.


Julio L.

IT Back-end Support Specialist


Julio has a bachelor’s degree in Information Technology and previously was an IT Administrator for a company supporting 300+ users. Julio is an expert with Sonicwall Firewall’s, Endpoint Security, and Backup Solutions. His primary role is to help with all the daily monitoring alerts, backup alerts, LAN alerts, etc. He is also an integral part of our proactive maintenance services.

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Kari Kondel

Client Services


Kari has over 20 years of experience in customer service, as well as raising children up to their teenage years. She is proactive, friendly, and has a positive attitude. Her main objective is to lead the team in achieving a 20-minute response time for all communications related to IT support requests. Kari is a dedicated worker with a strong work ethic, always willing to help with a smile on her face.


Richard B.

Marketing Specialist


Richard is responsible for creating and executing inbound and outbound marketing campaigns to promote SOS Support services. He conducts market research regularly to identify customer trends, competitor offerings, and demographic data to develop effective marketing strategies. He proactively collaborates with the whole team to develop and implement marketing plans that increase brand awareness and drive sales.


Arianna M.

Billing & Bookkeeping Specialist


Arianna has a vast knowledge of bookkeeping and financial accounting skills. She has brought innovation, enthusiasm, and a strong work ethic to our team. Her youthful energy inspires the team daily. She’s a bachelor’s degree in accounting, which is amazing since demonstrates a commitment to learning and professional development and adds up more knowledge and extra layers of method to his career.


Miguel D.

Sr. Level Data Engineer


Miguel comes to SOS providing expert service with over 10 years of professional experience. Miguel is dependable, professional and one of the best in the industry. Miguel brings his expertise to anything from small troubleshooting projects to complete network overhauls.

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