SOS | Support provides unique, tailored solutions and Fully Managed IT support services for businesses in Riverton, Utah. Our dedication and experience allow us to support all I.T. functions of your business. We also tailor to Executive Home Offices including Fortune 500 CEO’s.
The managed IT support services of SOS|Support are focused on being proactive. SOS Proactive is targeted toward preventative maintenance.
With SOS|Guardian, SOS|Support receives instant notifications regarding the client’s servers and computers. SOS|Support will be on-site within 1 hour for critical cases once a message is received. Access server and computer status in the client log-in. The client log-in allows each client to initiate and view the status of any outstanding issues or projects, as well as a history of past problems and repair descriptions.
SOS|Offsite Backup is another service used for preventative maintenance. Offsite Backup is on a secure enterprise-level encrypted cloud backup. Clients will be able to receive daily logs in the offsite backup.
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Though we are completely agile and flexible, we offer packages that take the guesswork out of selecting services. SOS|Support will provide one of three solutions for your business needs. We can offer everything from a set fee based on the number of computers and servers in a monthly fee schedule. We can also offer you just a call when you need support also known as “Break-Fix.” And of course, is our most popular Hybrid service model – We custom tailor to your needs and budget to set up a mix of pro-active/reactive and at what cost is within your budget.
We tailor the core services to meet your needs and budget