SOS | Support provides unique, tailored solutions and Fully Managed IT support services for businesses in Draper, Utah. Our dedication and experience allow us to support all I.T. functions of your business. We also tailor to Executive Home Offices including Fortune 500 CEO’s.
SOS|Proactive – IT Preventive Maintenance
The managed IT support services of SOS|Support are focused on being proactive. SOS Proactive is targeted toward preventative maintenance.
With SOS|Guardian, SOS|Support receives instant notifications regarding the client’s servers and computers. SOS|Support will be on-site within 1 hour for critical cases once a notification is received. Access server and computer status in the client log-in. The client log-in allows each client to initiate and view the status of any outstanding issues or projects, as well as a history of past problems and repair descriptions.
SOS|Offsite Backup is another service used for preventative maintenance. Offsite Backup is on a secure enterprise-level encrypted cloud backup. Clients will be able to receive daily logs in the offsite backup.
Don’t see the service you are looking for? It’s likely that we do it. Contact us to be sure!
Our Managed IT Support services in Draper will give you a top-notch service adapted to your needs. Our team is extremely talented and will work hard to provide you with the best service. Don’t miss this chance to turn your business into a success by letting us handle all your digital assets.
We believe in an open dialogue between our clients and the technicians, with the aim of achieving a list of goals to achieve the desired results. If you are looking for top-notch managed IT support services, we can help. Our team is extremely talented and eager to offer the best service out there. Contact us!
We offer packages to make IT simple
Though we are completely agile and flexible, we offer packages that take the guesswork out of selecting services. SOS|Support will provide one of three solutions for your business needs. We can offer everything from a set fee based on the number of computers and servers in a monthly fee schedule. We can also offer you just a call when you need support also known as “Break-Fix.” And of course, is our most popular Hybrid service model – We custom tailor to your needs and budget to set up a mix of pro-active/reactive and at what cost is within your budget.
SOS | Fully Managed – One set price for all your IT needs*
SOS|Support Services
(Monthly Rates)
Reactive / Break Fix
Hourly
- Only pay for what you need
Hybrid / Custom Tailored
$20/ user / month
- Most Popular!!!
- Core Services*
- Mix of Pro-active and Reactive
- Most affordable for small clients
- Remote Support and On-site Support is billed hourly
- Dell Business Class Servers and Workstations
- Computer Repair and Tune-ups
- Disaster Recovery and Backups
- Network Assessment
- Network Monitoring
- Server & Network Designand Implementation
- QuickBooks
- Preventative Maintenance
- Network Security and Next Generation Firewalls
- Zero Day Cyber-Warfare security and protection
- System Setup – Troubleshooting
- Core IT/Network Services
- IT Documentation
- Monthly Reporting
- VIP Hourly Ratefor Additional Work.
Fully Managed / All Inclusive
Custom Plan
- One price all inclusive
- Best for set budgets
- Most pro-active service
- Don’t stress about workstation failures
- Unlimited Onsite/Remote Business Hours Support
- Unlimited After-Hours Remote Support
- Guaranteed Response Time / Service Level Agreement
- 24/7/365 Server and PC Monitoring
- SOS Guardian
- SOS Managed Antivirus
- SOS Pro-Active Maintenance
- SOS Offsite Backup
- Workplace File Sync Share Cloud Server
- Managed Firewall Cyber-Security
- Google GSuite/Office 365
- Network Monitoring on Steroids
- Cyber Hawk Internal Network Security (SSN, PCI, etc.)
- Huntress Labs Zero Day Threat Protection
- Backup Monitoring and Testing
- Server and PC Security and Maintenance
- Monthly Executive Report
- Quarterly CIO/IT Management Meeting
Our Core Services Include:
We tailor the core services to meet your needs and budget
- SOS Guardian
- SOS Managed Antivirus
- SOS Pro-Active Maintenance
- SOS Offsite Backup
- SOS SonicWALL Managed Services
- Web Hosting & GAPPs Email mgmt./ Office 365
- G Suite/Office 365
Need custom care? Let us help you create your own support package by choosing any of the SOS|Solutions!
If you need Managed IT Support Services Draper UT contact us!
