SOS | Support provides unique, tailored solutions and Fully Managed IT support services for businesses in American Fork, UT. Our dedication and experience allows us to support all I.T. functions of your business. We also tailor to Executive Home Offices including Fortune 500 CEO’s.
SOS|Proactive – IT Preventive Maintenance
The managed IT support services of SOS|Support is focused on being proactive. SOS Proactive is targeted towards preventative maintenance.
With SOS|Guardian, SOS|Support receives instant notification regarding client’s servers and computers. SOS|Support will be on-site within 1 hour for critical cases once a notification is received. Access server and computer status in the client log-in. The client log-in allows each client to initiate and view the status of any outstanding issues or projects, as well as a history of past problems and repair descriptions.
SOS|Offsite Backup is another service used for preventative maintenance. Offsite Backup is on a secure enterprise level encrypted cloud backup. Client’s will be able to receive daily logs in the offsite backup.
Don’t see the service you are looking for? It’s likely that we do it. Contact us to be sure!
We offer packages to make IT simple
Though we are completely agile and flexible, we offer packages that take the guesswork out of selecting services. SOS|Support will provide one of three solutions for your business needs. We can offer everything from a set fee based on number of computers and servers in a monthly fee schedule. We can also offer you just call when you need support also known as “Break-Fix.” And of course is our most popular Hybrid service model – We custom tailor to your needs and budget to setup a mix of pro-active/re-active and at what cost is within your budget.
SOS | Fully Managed – One set price for all your IT needs*
SOS|Support Services
(Monthly Rates)
Reactive / Break Fix
Hourly
- Only pay for what you need
Hybrid / Custom Tailored
$7/ workstation
- Most Popular!!!
- Core Services*
- Mix of Pro-active and Reactive
- Most affordable for small clients
- Remote Support and On-site Support is billed hourly
Fully Managed / All Inclusive
Custom Plan
- One price all inclusive
- Best for set budgets
- Most pro-active service
- Don’t stress about workstation failures
Our Core Services Include:
We tailor the core services to meet your needs and budget
- SOS Guardian
- SOS Managed Antivirus
- SOS Pro-Active Maintenance
- SOS Offsite Backup
- SOS SonicWALL Managed Services
- Web Hosting & GAPPs Email mgmt./ Office 365
- G Suite/Office 365
Need custom care? Let us help you create your own support package by choosing any of the SOS|Solutions!
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