Running a Small Business & Wearing Many Hats; How Tech Can Help.

SOS support (16)

Small business owners know that one of the most difficult parts about running a business is wearing many “hats”. This expression refers to the many different roles you take on and the need to change from role to role as quickly as if you were changing a hat. One minute you are an accountant, then the next you need to address a website issue, post content on your social media,  become  HR & train new employees and of course address your customers’ needs by becoming customer support 24/7.


All of these roles can seem daunting and sometimes the struggle to stay on top of it all  leads to failure. According to Forbes,  8 out of 10 businesses will fail in the first 18 months. Reason #4 is “founder dysfunction” or simply the owner is not able to keep everything organized and address all the needs of the business.

Thankfully, technology is here to help, in one beautiful word ; Automation. Spending time to get your business organized on a tech level can save you valuable hours and can literally make or break your business. Today there are a plethora of apps available for small business owners to take advantage of, from accounting apps that help organize business receipts which can save you countless hours at tax time, to CRM software such as Pipedrive that can help you train your staff  plus manage customer relations, and lastly there is  social media automation  such as Hootsuite, which can help you market your business online. Putting your tech priorities at the top of your list is the smart thing to do for any small business owner.

At SOS Support we know and understand the tech needs of our small business customers. Our number one priority is to ensure that when it comes to tech support you are covered and it is one hat you don’t have to worry about wearing.

For a free consultation on how SOS Support can help your small business. Contact us today!


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