UCaaS Provider


How does UCaaS function?


UCaaS is a cloud computing “as a service” concept, similar to the well-known Software as a Service,
or SaaS. Because assistance is provided on the backend for a monthly service charge to the
provider, UCaaS delivered via the cloud simplifies implementation
 

 

UCaaS allows for the
integration of numerous
communication modalities,
such as enterprise messaging,
telephone communication, and
video conferencing, through a
single cloud provider,
facilitating team
communication.

When paired with contact
management software, this
may then be linked into call
center services such as call
routing and call centers,
providing extra functionality.


UCaaS


The notion of UCaaS arose as a result of this. We combine calls, chats, and videos into a single
package, which means that instead of purchasing these distinct services from 10 different suppliers,
organizations can now utilize a single source for all services. The UCaaS idea has been very effective
in the creation of “cloud systems


Benefits of using UCaaS

Remote support ability

24/7 monitoring

Weekly email status
updates on all computers

Instant notification sent to
SOS|Support of server
going down or virus
detected


With our UCaaS Technology Plan, you get
unlimited remote technical support,
telephone/email management, monitoring,
and protection. SOS|Support is not just
another managed services provider—we’re
your partner in UCaaS. We offer 24/7
monitoring of your lines so that if there’s an
issue, we can fix it before it becomes an
emergency. We’ll help you build a plan
tailored to your business needs and budget.
And when you’re ready to scale up or out,
we’ll be there with you every step of the way


Monthly Packages Starting at $20 per user per month

EXPERIENCE AND
LONGEVITY

Being an extension of your
technical team, we’ve shown
ourselves as specialists in the
fields of data, voice, and
cloud solutions since 2002.

ESTABLISHED
PARTNERSHIPS

We form long-term
relationships via trustworthy
conversations and solid
service.

PERSONALIZED
SOLUTIONS

We cooperate to create a
flexible and scalable network
and cloud solution that
meets your requirements.


• VOIP phones
• Internet connectivity
• SD-Wan
• Firewall security services
• Integration technology solutions (such as WEAVE)


Benefits

Enhanced Security

 

SD-WAN includes built-in security features, such as encryption and firewalls, to ensure that network traffic is secure.

 

Improved Performance

 

SD-WAN can optimize traffic routing, ensuring that critical applications receive the necessary bandwidth and that network congestion is minimized.

Prevent Unauthorized Access

 

Firewall security services are effective at preventing unauthorized access to a network or system, helping to protect sensitive data and systems from being compromised.


Frequent Questions and Answers

What are the standard Helpdesk Hours?

Our helpdesk is available 9am – 5:00pm Monday to Friday excluding Holidays. This plan has some different capabilities as well, offering 24/7

Can I have regular onsite visits?
Absolutely, in fact, we encourage every client of ours to have regular visits. Most productivity affecting IT issues go ignored until the IT person “walks past”.

Do you support Tablets and Phones?

Absolutely, we live in an age where everyone is connected all the time and we can assist your team with this. They will need to be included in the Agreement for unlimited support

Is there a minimum of a price I need to pay for SOS Support services?
Monthly Packages Start at $20 per user per month

What is the SOS Support coverage area?
Salt Lake City, Park City, Heber City, Murray, Sugarhouse, Midvale, West Jordan, South Jordan, Riverton, Herriman, Saratoga Springs, American Fork, Pleasant Grove, Orem, Provo, Springville, Highland, Layton, North Salt Lake, Bountiful, Kaysville, Ogden, South Ogden, West Valley, West Valley City, South Salt Lake, Greater Salt Lake Area, Wasatch Front, Jeremy Ranch, Kimball Junction, Sandy, Draper, Taylorsville, Fort Union, Magna, Tooele, Stansbury Park, Tooele County, Salt Lake County, Davis County, and Utah County

What if I’m just starting my business?
Don’t worry! We’ve supported brand-new businesses.

When is After-Hours Support Available?
Simple, 24x7x365. Whilst we may not be able to respond as fast as we can during business hours, we will always aim to do our best. After Hours / Emergency rates apply

What technologies do you support?
We have in-house experience with loads of different technologies (Microsoft, Apple, Google, Linux, and much more)

Can I cancel my Agreement?
Absolutely: if we break any of the conditions, our commitment to you is then you have grounds to cancel your agreement with us and walk away.

Do you have standard forms we can use?

Absolutely, we have a vast array of Computer and Email Policies, Privacy Policies, and Other forms. Ask us for more details



Contact us!

Go to sossupport.net