no internet connection

WiFi Connected But No Internet

WiFi is active, however there is no internet access (Fixed)


One of the most often asked inquiries from our clients is how to resolve the “WiFi connected but no Internet” problem. This issue happens when your device successfully connects to your WiFi network but you are unable to access the Internet. While this happens to practically every Internet user, it remains an annoyance to resolve because the cause may be difficult to pinpoint.





But, before we get started, what is the “WiFi connected but no Internet” error?


Why is my WiFi connected yet there is no Internet access?

A number of causes can lead to the “WiFi connected but no Internet” issue. From malfunctioning routers to wrongly configured DNS server settings, this error generally indicates that your device can connect to the network but that your Internet connection is prohibited for some reason.




While there is no one-size-fits-all solution to this problem, there are several methods you may try to tackle the frustrating “WiFi connected but no Internet” error.




What causes the error “WiFi connected but no Internet”?

The following are the most prevalent reasons of this error:


Router malfunctions

Drivers that are out of date

Antivirus software that prevents you from connecting to the Internet

DNS cache has been corrupted.

DNS server settings that have been incorrectly specified


Before you begin troubleshooting, it is critical to understand where the “WiFi connected but no Internet” problem is coming from. Knowing what the specific problem is will allow you to apply the correct solution as soon as possible rather than guessing which troubleshooting strategy to utilize.




How do you resolve the “WiFi is connected but there is no Internet” error?

If you are experiencing the Internet not functioning yet connected issue, try the following solutions:




Reboot Your Router

Simple changes may sometimes address even the most vexing and sophisticated issues. Before attempting the other options listed below, try rebooting your router. If you’re not sure how to restart your router, follow our step-by-step instructions below:


Examine the back of your router.


Locate the “reset” button.

Once found, use a pin to push the “reset” button for 5-10 seconds.

Wait for the lights on your router to flash and then settle before restarting.


Remove Your DNS Cache

If restarting your modem does not solve the problem, try emptying your DNS cache. The DNS cache (domain name system) is a function that saves the IP addresses of websites you’ve visited. If your DNS cache becomes damaged, you may be unable to connect to the Internet. To remove your DNS cache, follow these steps:

To begin, hit Windows logo + R.

When the Run window appears, type “cmd” to launch Command Prompt.



Enter “ipconfig /flushdns” into the command line.


When the operation is finished, you will see the message “Successfully flushed the DNS Resolver Cache.”



Maintain Your Drivers

An outdated driver is one of the most prevalent reasons of the “WiFi Connected but No Internet” problem. One of the greatest things you can do to avoid this is to keep your drivers up to date. Here’s a simple instruction if you’re not sure how:

To access the Quick Link menu, use the Windows logo + X shortcut.


Select Device Manager.

Once in the Device Manager menu, navigate to Network Adapters and find your device.

Right-click the mouse and select “Update driver.”


Once a new pop-up window appears, you can select between automatically searching for drivers and manually searching your computer for the proper drivers.


Please bear in mind that this is mostly a preventative step to keep you connected to the Internet. If you are unable to connect to the internet to update your network drivers, you may have to manually download each driver.





Start Network Troubleshooter.

When it comes to Internet connection problems, Windows offers a fantastic built-in software that immediately analyzes and resolves the issue. Follow these steps to launch the Network Troubleshooter:

Press the Windows key or select Start > Settings.


Select Network and Internet.


Click Status on the left side of the window.


Scroll down to find the Network troubleshooter.


Follow the instructions and see if it resolves the issue.


Remove Incompatible Software


Uninstalling software that may be stopping your computer from connecting to the Internet is one of the simplest methods to resolve the “connected but no Internet” problem. Occasionally, certain antivirus software might interfere with your setup settings and prevent you from connecting to the internet. If you suspect your antivirus is at blame, remove the program and see if it resolves the issue.



Contact Your Internet Service Provider

If all else fails, you may always contact your Internet Service Provider (ISP) for help. They should be able to assist you and keep you updated on any difficulties that arise on their end. Unfortunately, if your neighborhood is experiencing an Internet outage, all you can do is wait.



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