Managed IT Services in Salt Lake City Utah

SOS | Support provides unique, tailored solutions and Fully Managed IT support services for businesses in Salt Lake City, Utah. Our dedication and experience allow us to support all I.T. functions of your business. We also tailor to Executive Home Offices including Fortune 500 CEO’s.

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 SOS Proactive – IT Preventive Maintenance

 

The managed IT support services of SOS|Support are focused on being proactive. SOS Proactive is targeted toward preventative maintenance.

With SOS|Guardian, SOS|Support receives instant notifications regarding clients’ servers and computers. SOS|Support will be on-site within 1 hour for critical cases once a message is received. Access server and computer status in the client log-in. The client log-in allows each client to initiate and view the status of any outstanding issues or projects, as well as a history of past problems and repair descriptions.

SOS|Offsite Backup is another service used for preventative maintenance. Offsite Backup is on a secure enterprise-level encrypted cloud backup. Clients will be able to receive daily logs in the offsite backup.

Our team will come directly to your office or place of business in Salt Lake City Utah ready and equipped to audit the current health of your IT department’s network


 

Don’t see the service you are looking for? It’s likely that we will do it. Contact us to be sure!

 

We offer packages to make IT simple in Salt Lake City Utah

 

Though we are completely agile and flexible, we offer packages that take the guesswork out of selecting services. SOS|Support will provide one of three solutions for your business needs. We can offer everything from a set fee based on the number of computers and servers in a monthly fee schedule. We can also offer you just a call when you need support also known as “Break-Fix.” And of course, is our most popular Hybrid service model – We custom tailor to your needs and budget to set up a mix of pro-active/reactive and at what cost is within your budget.

SOS | Fully Managed – One set price for all your IT needs*

SOS|Support Services
(Monthly Rates)

Reactive / Break Fix

Hourly

  • Only pay for what you need

Fully Managed / All Inclusive

Custom Plan

  • One price all inclusive
  • Best for set budgets
  • Most pro-active service
  • Don’t stress about workstation failures
  • Unlimited Onsite/Remote Business Hours Support
  • Unlimited After-Hours Remote Support
  • Guaranteed Response Time / Service Level Agreement
  • 24/7/365 Server and PC Monitoring
  • SOS Guardian
  • SOS Managed Antivirus
  • SOS Pro-Active Maintenance
  • SOS Offsite Backup
  • Workplace File Sync Share Cloud Server
  • Managed Firewall Cyber-Security
  • Google GSuite/Office 365
  • Network Monitoring on Steroids
  • Cyber Hawk Internal Network Security (SSN, PCI, etc.)
  • Huntress Labs Zero Day Threat Protection
  • Backup Monitoring and Testing
  • Server and PC Security and Maintenance
  • Monthly Executive Report
  • Quarterly CIO/IT Management Meeting

Our Core Services Include:

We tailor the core services to meet your needs and budget

  • SOS Guardian
  • SOS Managed Antivirus
  • SOS Pro-Active Maintenance
  • SOS Offsite Backup
  • SOS SonicWALL Managed Services
  • Web Hosting & GAPPs Email mgmt./ Office 365
  • G Suite/Office 365

Need custom care? Let us help you create your own support package by choosing any of the SOS|Solutions!

If you need to manage IT Support Services In Salt Lake City Utah contact us!

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