Small Business Services: The Secret to Getting Great IT Support

How one business owner found custom tailored solutions for all his IT needs.


SOS Support helped Tyler achieve his business’s launch date

 

When Tyler Johnson decided to start a small business, he thought it would be easy to set up his own computer system and networks. Johnson was all set to run his finance company until he discovered all the wiring in the older building he leased was completely outdated. After calling around to find the right IT company, Tyler’s former coworker recommended an awesome IT Support business. 

Johnson could have not been more pleased by his coworker’s recommendation, “Within 3 days they re-wired the whole property and now we have communication into every part of the building!” Confident with his new setup, Tyler pushed towards his business launch which was less than a month away.

 

Johnson had the desire and drive to make his small business succeed. He came from a long line of entrepreneurs and knew it wouldn’t be easy but he tried to be prepared for everything. It was just a day before his official launch when Tyler found himself needing help with managing his emails and setting up a good anti-virus with firewalls.

This was a glimpse inside the technology world he didn’t have to deal with working for a fortune 500. Feeling discouraged Tyler was starting to believe he would never launch his new business, “How am I supposed to handle these computer issues? Ugh, I really bit off more than I could chew.”

 

Fortunately, Tyler had the phone number for the IT company that helped him previously on hand and called without hesitation. After how efficient their previous service was, Johnson trusted them with this frustrating emergency.

Jason, the owner of SOS Support company and his team arrived early that same afternoon to Johnson’s building. This was the kind of support he needed if he wanted to make his launch in time!

 

At ease and beyond satisfied with the service he was receiving from this IT support company, Tyler went on his company’s Facebook page and wrote a post:

 

“I wanted to take a second and share my experience with a great company to all my friends who may need computer help! SOS Support is the best IT Support Company in all of Salt Lake! They arrived quickly after I called the first time I needed computer support and showed up again when I had a last-minute emergency. Because of Jason and his skilled team at SOS Support, I’m able to launch my business in time tomorrow! I would recommend this company to anyone and will continue to use them!”

 

With the help of the team at SOS Support, Tyler Johnson was finally ready to launch his finance business! With the excitement of the launch he completely forgot about additional maintenance and preventative measures he should take to keep his computers up and running. A friendly follow-up call from Jason was just what he needed to remember. After having two issues within a short period, Tyler decided it would be crazy not to set up a monthly maintenance plan.

 

So, what’s the secret to a successful business? Find a computer support company that cares about your successes and is available when you need them! SOS Support dropped what they were doing to help Tyler Johnson not once but twice. This kind of quality service helped provide peace of mind, launched a new business in time, and created a solid foundation with a new client.

 

But that’s not all you should look for in a company! The second secret is to look for a company that provides preventative maintenance. This is another important quality to look for in an IT company. Nothing is worse than hiring a company that will only create more problems for you in the future. SOS Support firmly believes in preventative and proactive maintenance which is why they offer monthly service plans!

 

Don’t believe us? Try SOS Support services for yourself and be blown away by incredible service!


SOS Support Servicescomputer sos support

  • Computer Repair
  • Computer Performance Enhancement
  • Disaster Recovery
  • Email Management
  • IT-Related Training
  • Network Assessments
  • Network Monitoring
  • Offsite Backup
  • Server & Network Design/Implementation
  • Home Entertainment Design, Implementation
  • QuickBooks
  • Web|Monitor Web Protection
  • Other General IT Services
  • Preventative  Maintenance
  • Security/Firewalls
  • Server & Network Installation
  • Strategic IT Planning
  • System Setup
  • Troubleshooting
  • Office 365
  • G Suite
  • Existing Email Support
  • HER & EMR System Installation & Mgmt
  • ACT!